Cargo pickup from address

Pickup from Address is a logistics service that allows customers to have their cargo collected and transported to our warehouse without losing time. Instead of arranging transportation to the warehouse themselves, customers can have their cargo collected directly from the sender’s address. Loading assistance can also be provided when required.

The service is particularly convenient for customers who value their time and want to reduce the costs and effort associated with arranging internal transportation. The cargo is collected from the specified address, inspected, packaged if necessary, and then transported to our warehouse.

This approach allows customers to focus on their core business without having to manage the transportation of their cargo themselves.

The service is ideal for companies looking to streamline their supply chain, reduce operational costs, and receive a complete logistics solution within a single service.

Service Terms

• Service hours: 09:00–18:00.
• Vehicle arrival window at the pickup address: up to 3 hours.
• Special equipment can also be provided when required. The terms must be agreed with the manager in advance.
• If the customer cancels the service at the time of pickup, a no-show / wasted trip charge applies. The charge is calculated based on the cargo dimensions specified in the order.
• If the vehicle is required to wait at the address beyond the allocated time, a vehicle waiting/downtime charge applies. The allocated loading time is determined based on the cargo weight, volume, and dimensions.

Allocated Loading Time