FAQ

No, we do not offer a “Buy on My Behalf” service.

The cooperation is based on a public offer. If necessary, and at the client's request, the cooperation may also be formalized through a separate contract.

You can make the payment:

• In case of import to RA: both when placing the order and upon receiving the cargo.

• In case of export from RA: only when placing the order.

Yes, all cargo is mandatory insured.

Yes, we assist in the customs clearance process.

Yes. The transportation of certain goods may be restricted or require special conditions, depending on the legislation of the specific country, the type of goods, and transport regulations. If necessary, our specialists will inform you in advance about any potential restrictions.

Almost all types of cargo, except for hazardous materials (dangerous goods) and cargo requiring temperature control.

Yes, we provide information about the cargo's progress throughout the entire journey.

Yes, we offer expedited solutions, particularly in the case of air or express transportation.

Delivery times depend on the destination and the chosen mode of transport.

Only if the initial parameters change (for example, cargo dimensions, weight, or additional services).

Both cash and non-cash payment options are available.

The cost depends on the cargo volume/weight, destination, type of transportation, and additional services.

Usually on the same day or within a few hours, depending on the complexity of the request.

Cargo dimensions, weight, type of cargo, and pickup and delivery addresses.

You can contact us by phone or online by providing cargo details and destination, as well as by writing an email or a WhatsApp message.

Our clients include both individuals and small, medium, and large businesses.

We mainly operate in the directions of Armenia and EAEU countries.

No, we do not provide this service.

We provide groupage (LTL), full truckload (FTL), and multimodal cargo transportation: air, land, as well as air-land combination.